The last two years have proved the restaurant business is nothing if not adaptable. In my residential London neighbourhood, a popular Indian restaurant quickly moved to take-away meals once the first wave of the pandemic hit, a pattern many other businesses followed in a fight for survival. Theirs is a small-scale, family operation; factors that […]
If the letters and commentary sections of national newspapers are anything to go by, the question of whether, and how much, to tip is a source of vexation for restaurant patrons in early 21st century London. There has also been more recent criticism of proprietors not passing on tips to their wait staff.