Oxford University Press's
Academic Insights for the Thinking World

  • Author: Tony Jaques

Moving crisis management from the ‘war room’ to the board room

Organisations that suffer a major crisis have more than a one in four chance of going out of business. Yet despite this level of risk, many companies continue to leave crisis management in the hands of operational middle managers or inexperienced technicians. Corporate crisis management traditionally has a strong emphasis on tactical elements such as crisis manuals cross-functional teams, and table-top simulations.

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